Delivered AI scribe capability
Implemented AI scribe capability in a national health service environment, spanning product requirements, delivery planning, workflow design and governance.
Executive digital health portfolio
Dr Todd Miller
Digital Health Leader · Clinical Governance Expert · CHIA
Senior Medical Director and founder of Digitalis Health. He has served as Chief Medical Officer and provides executive medical leadership across national digital health services, AI-powered clinical decision support, product delivery, project management, telehealth, clinical governance, primary care, critical care medicine, pharmacovigilance, medical devices, and population health.
National scaleAI/CDSS deliveryProduct deliveryProject managementClinical governance
Delivery proof
What I've delivered
Practical delivery across national digital health services, clinical AI, triage, governance and consumer-facing health advice.
Led AI/CDSS implementation
Delivered national AI-enabled clinical decision support and feature upgrades.
Built triage algorithms
Delivered decision tree and triage pathways for population-specific services.
Led product and project delivery
Connected clinical requirements, product decisions, project delivery, stakeholder engagement and adoption planning.
Led national services
Provides executive medical leadership across national digital and telephone health services.
Leads clinical safety for AI health advice
Leads clinical safety work for decision support, virtual assistants and consumer-facing AI platforms.
Selected work
Projects and impact
Selected work across national digital health services, AI-enabled clinical documentation, clinical decision support, AI virtual health assistants, consumer-facing health advice platforms, triage algorithms, virtual care access, governance, procurement, and regulated health technology.
National AI/CDSS Delivery
Delivered AI-enabled clinical decision support capability across national services, including implementation, feature upgrades, clinical workflow integration, adoption, and performance monitoring.
AI in healthcareCDSSfeature upgradesnational scale
Consumer-Facing AI Health Advice
Lead clinical safety work for decision support and AI virtual health assistant models, shaping how consumer-facing AI platforms can deliver safe, useful and scalable health advice.
AI virtual assistantsconsumer health AIclinical safetyhealth advice
AI Scribe Implementation
Delivered AI scribe capability into a national health service environment, translating product requirements, clinical documentation needs, implementation planning, adoption pathways, and governance controls into delivery.
AI scribeproduct managementproject delivery
Decision Tree & Triage Algorithms
Delivered decision tree algorithms and triage pathways for specific population services, aligning clinical logic, escalation thresholds, referral options, and operational delivery requirements.
triage algorithmsdecision treespopulation services
Virtual Front Door & Digital Access
Oversaw service design and delivery work for virtual front door initiatives, connecting digital entry points, clinical governance, referral pathways, and consumer-centred access to care.
Virtual Front Doorservice designdigital access
National Clinical Governance
Provided clinical oversight across national telephone, digital, maternal health, primary care and mental health services, with governance aligned to safe, scalable digital health delivery.
clinical governancetelehealthquality and safety
Product, Project & Procurement Leadership
Managed budgets and contributed to RFP and RFT activity for digital health services, connecting product requirements, clinical requirements, vendor evaluation, operational constraints, and delivery accountability.
product managementproject managementRFP
TGA, Pharmacovigilance & Medical Devices
Worked across the Therapeutic Goods Administration Pharmacovigilance Branch and Medical Devices Authorisation Branch, applying clinical risk, evidence appraisal and regulatory judgement to high-profile public health and medical device matters.
TGApharmacovigilancemedical devices
Experience
Professional Experience
Chief Medical Officer Leadership
Healthdirect Australia · Sydney
Served as Chief Medical Officer for Healthdirect Australia's national health services, providing executive medical leadership and strategic clinical direction. The longest appointment was November 2025 to February 2026.
- →Provided executive medical leadership across Healthdirect's national digital and telephone health services
- →Oversaw clinical quality, safety and innovation initiatives at executive level
- →Provided expert medical advice to executive team and board on clinical matters
Senior Medical Director
Healthdirect Australia · Sydney
Provide clinical oversight and governance of the healthdirect helpline, GP Helpline, Digital Services, Pregnancy Birth and Baby, and Medicare Mental Health Services.
- →Oversee services supported by more than 500 FTE clinical staff and over 800 individual clinicians
- →Lead clinical governance frameworks ensuring NSQHS Standards compliance across all digital health services
- →Lead clinical safety work for decision support, AI virtual health assistants and consumer-facing AI health advice platforms
- →Represent Healthdirect Australia in external forums, conferences and with industry experts
- →Oversee service design and delivery of Virtual Front Door and digital access projects
- →Manage budgets and contribute clinical leadership to RFP, RFT and vendor evaluation processes
- →Integrate progressive and innovative solutions to enable scalable, safe and consumer focused health services
Medical Director
Healthdirect Australia · Sydney
Provided clinical oversight and governance of the healthdirect helpline, clinically leading the design and integration of referral pathways.
- →Led the integration and ongoing improvement of innovative technology to enhance clinical outcomes
- →Implemented an AI-powered clinical decision support system at national scale
- →Delivered AI scribe capability and CDSS feature upgrades for national service workflows
- →Developed decision tree algorithms and triage pathways for specific population services
- →Developed and maintained clinical governance frameworks, clinical risk management processes, and quality improvement programs
Medical Director
International Health and Medical Services · Sydney
Provided medical leadership and oversaw clinical governance for multiple health services.
- →Oversaw Health Advice Service (HAS) and Centralised Services Team (CST)
- →Managed IHMS Assistance (IA) service delivery
- →Directed service delivery and management of Villawood Immigration Detention Centre (VIDC)
Medical Advisor/Officer
Therapeutic Goods Administration · Canberra
Worked across Pharmacovigilance Branch and Medical Devices Authorisation Branch.
- →Contributed medical expertise across vaccine safety, pharmacovigilance and medical device authorisation work
- →Supported national therapeutic goods safety monitoring during the COVID-19 response
- →Applied regulatory, evidence appraisal and clinical risk skills to high-profile public health matters
Anaesthetic Registrar
Canberra Health Services · Canberra
Advanced training in anaesthetics and critical care medicine.
Critical Care Senior Resident Medical Officer
Prince of Wales Hospital & Wagga Wagga Base Hospital · Sydney & Wagga Wagga
Provided critical care medicine services in tertiary and regional hospital settings.
Recognition
Accomplishments & Contributions
Recognition
- •Healthdirect Australia Care Award 2023
- •UNDA Award for Contribution to the Medical Community
- •University of Sydney Blue recipient
Delivery & Leadership
- •Served as Chief Medical Officer and provides executive medical leadership for Healthdirect Australia's national health services
- •Clinical oversight across services supported by more than 500 FTE clinical staff and over 800 individual clinicians
- •Clinical safety leadership for decision support, AI virtual health assistants, and consumer-facing health advice platforms
- •National-scale AI-powered clinical decision support, AI scribe, and clinical workflow automation delivery
Sector Contribution
- •Regular speaker at major Australian digital health and healthcare innovation events, including Australian Healthcare Week, Digital Health Festival, Health Innovation Conference, Wild Health Summit and AIDH forums
- •Sparked founding member with Healthdirect Australia, contributing to national digital health interoperability standards work
- •Clinical safety in digital health subject matter expertise with AIDH and ADHA
- •Clinical tutor and mentor across ANU, UNDA, and UNSW Medical School (2016-2021)
- •Medical School Examiner: University of Notre Dame Australia (2025)
Credentials
Education & Training
Juris Doctor
Macquarie University
2025 - CurrentIn Progress
Master of Business Administration
Health Services Management
University of Newcastle
2021 - 2023
Master of Public Health
Griffith University
2017 - 2019
Bachelor of Medicine / Bachelor of Surgery
University of Notre Dame Australia
2012 - 2015
BSc Nutrition (Hons) / BAppSc Exercise & Sport Science
University of Sydney
2005 - 2009
Capability map
Skills & Expertise
Digital Health Expertise
AI/CDSS ImplementationAI Scribe ImplementationClinical GovernanceTelehealth SystemsRemote MonitoringHealth InformaticsClinical SafetyDigital Health Strategy
Clinical Background
Critical Care MedicineAnaestheticsPrimary CarePopulation HealthPharmacovigilanceMedical Device Regulation
Leadership & Management
Healthcare LeadershipProduct ManagementProject ManagementAI Product DeliveryChange ManagementStakeholder EngagementService DesignQuality ImprovementRisk ManagementContract Management
Technical Skills
Product RequirementsImplementation RoadmapsDatabase DesignWebsite DesignIT SystemsFHIR HL7SparkedSNOMED CTClinical DocumentationData Analysis
Qualifications & Certifications
- ✓Bachelor of Medicine / Bachelor of Surgery (MBBS) - University of Notre Dame Australia
- ✓BSc Nutrition (Hons) / BAppSc Exercise & Sport Science - University of Sydney
- ✓Master of Public Health - Griffith University
- ✓Master of Business Administration (Health Services Management) - University of Newcastle
- ✓Juris Doctor (In Progress) - Macquarie University
- ✓Certified Health Informatician Australasia (CHIA) - 2025
- ✓AICD Member - 2024
- ✓Clinical Safety in Digital Health - AIDH & ADHA SME - 2025
- ✓SNOMED CT Foundation Course - 2025
- ✓Advanced Life Support / ALS2 / APLS / EMST